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Shayna -Garcia -image
Shayna Garcia
VA Nurse and Mom of 3
5 months ago
2
Shayna -Garcia -image
Shayna Garcia
VA Nurse and Mom of 3
ByHeart has responded within 4 business days of my request and my order is pending. Much appreciated! Love this company and it’s product. I can’t imagine the challenge of being a new company and dealing with this national shortage. Thank you for processing my request and responding to my inquiry.
5 months ago
ByHeart-Team-image
ByHeart Team
ByHeart
Hi Shayna! We understand your frustration and concern! We flagged this message with our Parent Experience team. They will get in touch with you soon. Thank you!
5 months ago
Shayna -Garcia -image
Shayna Garcia
VA Nurse and Mom of 3
Thank you, I have yet to hear back from anyone. I accidentally ordered 4 orders of 3 cans instead of 1 order of 3 cans. I would like to adjust the order. There is nowhere on the website to cancel or update an order. I am sure with the shortage it would help to make this an order for 3 cans instead of 12. Order #30833. Thank you.
5 months ago