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The -Smith's-image
The Smith's
Love is all that matters
I'm out of byheart formula. My subscription order is still unfulfilled. My daughter isn't taking her bottle with different formula HELP!!!!!!
6 months ago
3
Mrs-Roentgen -image
Mrs Roentgen
Parent
I live in Ohio and have extra cans. This formula isn't working out for my newborn. In case you were able to pick up. I'm so sorry. Hang in there.
6 months ago
ByHeart-Team-image
ByHeart Team
ByHeart
Mrs. Roentgen, we love to see parent helpers. The Smith's, we are so sorry for the shipping delays and completely understand how frustrating this is. Your order has shipped! Please reach out to us at hello@byheart.com with any questions or concerns. ❤️
6 months ago
The -Smith's-image
The Smith's
Love is all that matters
I'm in arkansas 😔
6 months ago
ByHeart-Team-image
ByHeart Team
ByHeart
We are so sorry to hear this and we completely understand your frustration and concern and and are getting all ByHeart orders out as quickly as we can. Please reach out to us at hello@byheart.com for an order update. ❤️
6 months ago
Jen-Cardarelli-image
Jen Cardarelli
Mom to newborn and toddler
Same, I’m day 3 of feeding random formula to my baby because I’ve been out and haven’t received my next shipment. She’s super sick because of the switch, and the company has sent me the same generic response like 5 times now. I am incredibly angry and panicking at the thought of continuing without our formula. Meanwhile Ive been charged over $300 for formula I haven’t received.
6 months ago
The -Smith's-image
The Smith's
Love is all that matters
Omg! I'm so disappointed in this company. I really thought they would honor their word. Maybe they're hoping some of us cancel and relieve some of the pressure off them. I cried yesterday felt like a failure as a new mother.
6 months ago